Privacy Policy
At VTripo Holidays (“we”, “our”, “us”), we are committed to protecting the privacy and personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, contact us, or use our travel-related services.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you in various ways, including but not limited to:
1.1 Personal Information
- Full name
- Contact details (phone number, email address, postal address)
- Identity documents such as passport details, Aadhaar details (if required), visa details
- Date of birth and nationality (for travel and visa processing)
- Payment-related information (transaction reference numbers, payment mode—we do not store card or banking details)
- Emergency contact details (if provided)
1.2 Non-Personal Information
- IP address
- Browser type and device information
- Pages visited on our website
- Date and time of access
- Cookies and tracking data
2. How We Use Your Information
The information collected is used strictly for legitimate business purposes, including:
- Processing tour bookings, hotel reservations, transportation, andtravel packages
- Visa assistance and documentation support
- Communicating booking confirmations, updates, or changes
- Responding to customer inquiries and support requests
- Improving our website, services, and customer experience
- Sending promotional offers, newsletters, or updates (only if you opt in)
- Complying with legal and regulatory obligations
We ensure that your data is used fairly, lawfully, and transparently.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we
may share your data with trusted partners only when necessary, such as:
- Airlines, hotels, resorts, transport providers
- Visa processing centers and consulates
- Payment gateways and banking partners
- IT service providers and marketing platforms
All such third parties are required to maintain confidentiality and use your data solely for service fulfillment.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve content and functionality
You may choose to disable cookies through your browser settings; however,
some website features may not function properly as a result.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill travel and booking services
- Meet legal, regulatory, and accounting requirements
- Resolve disputes or enforce agreements
Once the purpose is fulfilled, data is securely deleted or anonymized.
7. Your Rights
As a user, you have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
Requests can be made by contacting us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites such as airlines, hotels,
or payment gateways. We are not responsible for the privacy practices or content of such external sites.
Users are encouraged to review the privacy policies of those websites separately.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly
collect personal information from minors. If such data is identified, it will be removed promptly.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any
changes will be posted on this page, and continued use of our website will be considered acceptance of the updated policy.
11. Legal Compliance
This Privacy Policy is governed by and interpreted in accordance with the laws of India,
including the Information Technology Act, 2000 and applicable rules thereunder.
12. Jurisdiction
Any disputes arising out of or related to this Privacy Policy shall be subject to the exclusive
jurisdiction of the competent courts at Tirur, Kerala, India.
13. Contact Information
For any questions, concerns, or requests related to this Privacy Policy, you may contact us at:
VTripo Holidays
📧 Email: info@vtripoholidays.in
📞 Phone: +91 96569 10355
🌐 Website: www.vtripoholidays.in